Engagement & Consultation

In our stakeholder and community engagement, the Dept prioritizes collaboration, transparency and a deepened understanding of the issues at hand, so people can offer informed opinion and make mindful decisions. Through a commitment to openness and clear communication, we aim to cultivate mutual respect and understanding.


“A lot of the polarization we see in our communities comes from a lack of well-written, concise information. When people have the same data and analysis to work with, the gap in mutual respect and understanding narrows considerably.”

2018

Accolades

Canadian Institute of Planners
2018 Award for Planning Excellence
Growing Up: Planning for Children in New Vertical Communities/
CondoHack

Jane co-designed and co-led the public engagement strategy for CondoH with Urban Strategies on behalf of City of Toronto Strategic Initiatives Unit. The award represents the highest level of recognition the Institute bestows for professional planning, in recognition of innovation, impact on the profession, implementation potential and overall presentation.

 

The Dept designed and executed a multi-phase stakeholder engagement program for the LGBT Purge Fund to develop a vision and consult on a ...

LGBTQ2+ National Monument

The Dept supported Calgary Pride to solicit public and stakeholders feedback on if and how politicians should be included in their Pride ...

Calgary Pride: Pride & Politics

Mouse City initiatives aim to engage kids on urban planning and design issues. The Dept has worked on several Mouse City initiatives, inv...

Mouse City

WalkShops were used to help Artscape explore processes of neighbourhood change in Toronto's West Queen West. In 2018, the Dept of Words &...

Artscape – Creative Placemaking Symposium

Through a one-day workshop, sector leaders, artists, cultural workers, experts and policy makers explored barriers and opportunities for ...

Beyond Culture Shock

The public and stakeholders were brought together to reimagine the Malls of Mississauga through a day-long symposium. People are changing...

The Future of Malls

WalkShops with Mall staff, local residents and stakeholders helped guide a new design for the Yorkdale Mall. In 2017, the Dept designed a...

Yorkdale WalkShop

The Dept facilitated a planning-session to consider the Housing Action Lab's areas of programming. The Housing Action Lab is a collaborat...

Housing Action Lab – Evergreen Brickworks

The Dept devised and led an ethnographic research approach to explore the perspective of children and families with children in vertical ...

Growing UP – CondoHack

The strategic planning sessions designed and facilitated by the Dept helped this vital non-profit get organized and plan for the future. ...

Not Far From The Tree – Strategic Planning

This series of public roundtables – designed, facilitated, managed and reported on by the Dept – influenced Ontario's 2016 Culture Strate...

Culture Talks – Ministry of Tourism, Culture & Sport

The Dept has collaborated with Park People since 2012 in an advisory capacity and to facilitate and moderate events. Park People supports...

Park People

Workshops and a provincial symposium brought the public and private sector together to explore how to advance mid-rise development in Ont...

Making Mid-rise Work in Ontario

The Dept is developing a commemoration strategy to guide how this 310 acre development will recognize Algonquin, social and military hist...

Wateridge Commemoration Project

In collaboration with Leah Birnbaum Consulting, the Dept co-designed and led a national engagement strategy to assess proposed changes to...

Imagine Canada

With KPMG, the Dept engaged the Toronto public on changes to the City's parks and recreation online registration system. In 2018 and 2019...

New Registration System – PFR Toronto

A two-phase engagement process was designed and facilitated to develop a Master Plan for the Park. Located adjacent to Toronto’s oldest A...

St James Park Master Plan

Jane moderated a panel discussion to kick off the revitalization of David Crombie Park in 2018. To kick off the City of Toronto park revi...

David Crombie Park Panel

The local community and stakeholders were engaged through workshops, WalkShops and an open house to explore the redevelopment of 5 hectar...

Grand Avenue Park Master Plan

This roundtable of housing experts was designed and facilitated as a new federal housing strategy was launched. In 2017, Jane moderated a...

National Housing Day

The United Church's real estate development arm is being supported to reimagine church missions and assets. Dept of Words & Deeds provide...

United Church National Land Inventory

The Dept contributed to the Toronto's Heritage Planning Services' Strategic Roadmap through interviews, planning recommendations and an e...

City of Toronto Heritage Roadmap

The Dept supported the Church to explore options for development planning through facilitated conversation. The United Church of Mississa...

Mississauga Futures – United Church

In collaboration with the United Church's real estate development area, the Dept is working to determine priorities and plans to guide re...

Binkley United Church

The Toronto Arts Council 10 Year Strategy was supported through targeted stakeholder engagement. The Dept of Words & Deeds conducted 30 s...

Toronto Arts Council

Metrolinx's Community Advisory Committee for the UP Express was supported by the Dept over eight meetings. The Dept of Words & Deeds deve...

Metrolinx

The Dept collaborated with the Independent Civilian Review into Missing Persons Investigations in 2019-2020 to review how the Toronto Pol...

Missing Person Investigations

This moderated session tackled tasks and challenges facing co-op real estate purchasers. In 2019, Jane Farrow moderated the afternoon ses...

Cooperative Real Estate Conference

In 2018, the Dept co-designed and facilitated a day-long consultation event to discuss more equitable distribution of resources in Toront...

Why Not Theatre – ThisGen

From 2016-2019, Jane was the public consultation lead and engagement process co-designer on a transportation plan for the Greater Golden ...

Ontario Ministry of Transportation

Jane led WalkShops and chaired the naming committee for this public space under the Gardiner Expressway in Toronto. The Bentway is a uniq...

The Bentway

Through public workshops and roundtables, the Dept helped explore the impact of automation and innovation on the workplace. The Dept of W...

Robot Talks

The Dept organized and facilitated workshops and panel discussions focusing on housing resilience and rehabilitation, neighbourhood trans...

Tower Renewal Action Forum

Engagement activities were designed for two conferences to showcase agriculture innovations and entrepreneurs. Jane facilitated break-out...

Grey County – Agriculture 4.0

An industry roundtable helped the Dept determine priorities and possibilities for supporting the growth of Toronto's fashion sector. The ...

Fashion Industry Roundtable

The Dept led public consultation and process design on the revitalization of this central Toronto park. Centrally located in the heart of...

Ramsden Park Master Plan

The Dept supported Akin Studios – a vital Toronto non-profit – through a strategic planning and renewal process. Akin Collective is a Tor...

Akin Studios Strategic Planning

Planning sessions supported the Board's approach to managing building changes, communications and governance. The Dept designed, planned ...

Beaver Hall Housing Coop

Dept of Words & Deeds

18 Allen Avenue

Toronto, ON  M4M 2T4

Canada